February 7, 2025
5:00 am

How to Master Your CRM Data: Lessons from 2024 and Trends Shaping 2025

How to Master Your CRM Data: Lessons from 2024 and Trends Shaping 2025
Martin Doyle
Martin Doyle

On-demand webinars

Join Martin Doyle, CEO of DQ Global, with over 30 years of expertise in data quality improvement, as he explores key lessons from 2024 and the trends that will shape CRM data strategies in 2025. In this insightful webinar, Martin dives into: - Key lessons from CRM data management in 2024: What we've learned and how to apply it to your CRM strategy. - Emerging trends for 2025: Discover how these trends will revolutionise CRM strategies and keep you ahead of the competition. - Practical strategies for CRM data success: Build and maintain a solid CRM data foundation for improved decision-making, growth, and customer relationships. Key takeaways include: - How AI and automation are transforming CRM data processes for more personalised experiences. - Data quality assurance strategies to avoid common pitfalls and inaccuracies in your CRM. - How CRM data drives business innovation and gives you a competitive edge. If you want to optimise your CRM data, future-proof your strategy, or learn the latest industry insights, this webinar will equip you with the knowledge and tools to thrive in 2025!

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What to expect:
How AI and automation are transforming CRM data processes
Data quality assurance strategies to avoid common pitfalls
How CRM data drives business innovation and competitive edge

Past webinars

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Conor Doyle
How to Master CRM Data: From Chaos to Clean in Minutes (Live Demo)
Live Demo – DQ for Dynamics
July 24, 2025
5:00 am

How to Master CRM Data: From Chaos to Clean in Minutes (Live Demo)

Is bad data slowing down your Dynamics 365 CRM? You're not alone and we’re here to help. In this hands-on webinar, Conor Doyle demonstrates how DQ for Dynamics allows you to clean, match, and manage your Microsoft Dynamics 365 data in real time, so your CRM can work as hard as you do. Whether you're struggling with duplicate records, missing fields, or inconsistent formatting, this session shows you how to take control of your data quality. In this session, you’ll learn how to: - Merge or remove duplicates with confidence and control - Validate, enrich, and standardise data within Dynamics 365 - Use DQ for Dynamics to spot and fix data issues in real time From CRM managers to data stewards, if you're working in or around Dynamics 365, this webinar is packed with practical guidance you can apply immediately. Useful links mentioned during the webinar: 🔗 Explore DQ for Dynamics: https://www.dqglobal.com/products/dq-for-dynamics-home/

Conor Doyle
How to Master Your CRM Data: 3 Proven Ways to Reduce D365 Storage Costs
April 30, 2025
5:00 am

How to Master Your CRM Data: 3 Proven Ways to Reduce D365 Storage Costs

Are rising Microsoft Dynamics 365 storage costs impacting your budget? In this webinar, Conor Doyle shares three proven strategies to cut your D365 storage costs, without sacrificing system performance, compliance, or data accessibility. In this session, you'll learn: - How to find and remove outdated or duplicate data - How to securely archive historical records - How to compress data to optimise performance and reduce costs We’ve helped organisations save up to 50% on their Dynamics 365 storage costs, now it's your turn! Useful links mentioned during the webinar: 🔗 HOW WE CAN HELP: https://www.dqglobal.com/products/dq-for-dynamics-home/dq-for-dynamics-condense/ 🔗 View your storage usage: https://admin.powerplatform.microsoft.com 🔗 Learn about Microsoft retention rules: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/data-retention-overview#understanding-long-term-retention-storage-costs 🔗 Discover Shrinky for storage management: https://d365-shrinky.com/

Conor Doyle
How to Master CRM Data: The 5 Levels of D365 Customer Data Management
February 28, 2025
5:00 am

How to Master CRM Data: The 5 Levels of D365 Customer Data Management

Join Conor Doyle as he breaks down the 5 Levels of Dynamics 365 Customer Data Management to help you take control of your CRM data and eliminate messy, duplicate, or inaccurate records. In this insightful webinar, Conor explores: - How to identify and fix “bad” data in Dynamics 365 and maintain clean records. - Best practices for data governance & validation to improve accuracy and compliance. - Proven strategies to overcome common CRM data challenges and future-proof your system. Key Takeaways: - How duplicate records impact CRM performance and how to eliminate them. - Essential data governance strategies to maintain high-quality D365 data. - How to optimise your CRM for better decision-making, efficiency, and customer relationships. If you want to fix messy data, improve CRM accuracy, and build a reliable data strategy, this webinar will equip you with the tools and knowledge to maximise the potential of your Dynamics 365 CRM!

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